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Horizon Homecare

A welcome in your own home.

Be cared for by Horizon Homecare’s qualified, professional and compassionate carers in the safety and comfort of your own home. Our domiciliary home care is a flexible visiting service for people who need help to live independently at home and is available across the south of England.

Horizon Homecare staff

Get in touch to learn more about our specialist care services.

Horizon Homecare provides professional, fully qualified and experienced domiciliary care services throughout Dorset, Hampshire and Wiltshire for a wide range of people. Whether living alone or with other family members, home care is a popular solution for those wishing and able to remain at home but would struggle to look after themselves without some support.

Horizon operates on a 24/7 basis and provides experienced, caring and personal care to people of all ages in their own homes. We care for people with a broad spectrum of dependency requirements, including physical disabilities, chronic or terminal illness, post-surgical care, mental health problems or learning disabilities, as well as those with non-specific needs.

A carer can be a companion

From daily housekeeping and day-to-day chores to medical and advanced personal care, Horizon Homecare ensures that you (or your loved ones) are treated with the dignity and respect that you deserve. Because we carefully recruit and train all our carers, you can be sure that you will receive the best support and care for your needs. All our carers have the skill, experience and personality to cope with your conditions and to make life as comfortable as possible. And it’s not just around your home that you can receive help: your Horizon carer can accompany you on trips to the shops, family events or recreational pursuits. They can be a companion and friend to the able bodied, a vital support for the disabled or infirm or provide individual care for those requiring specialist medical attention.

Along with providing carers to attend to people at regular, scheduled appointments, our sister company, Horizon Live-in Care, can also provide a wide range of 24-hour, round-the-clock care, from simple companionship and reassurance to high dependency, medical and palliative care. With Horizon you get the constant help and support you require in the comfortable, familiar surroundings of your own home. We can help with funding and we look at all your options as a matter of course.

As well as care for the elderly, Horizon Homecare also provides home care services for people:

  • with learning difficulties or mental health needs
  • returning home from hospital
  • with sensory impairment
  • with physical disabilities that need specialist support and care around the home
  • suffering from Alzheimer’s and dementia
  • living with long term or end-of-life health conditions

As well as care for the elderly, Horizon Homecare also provides home care services for people:

  • with learning difficulties or mental health needs
  • returning home from hospital
  • with sensory impairment
  • with physical disabilities that need specialist support and care around the home
  • suffering from Alzheimer’s and dementia
  • living with long term or end-of-life health conditions
Horizon Homecare offers care services to a wide demographic

We are constantly monitored and assessed by the Care Quality Commission to ensure that we are maintaining our legal requirements for care provision and we consistently seek to achieve the highest standards in our inspections.

Horizon Homecare prides itself in offering a very robust domiciliary care service to our clients. During the COVID-19 pandemic, like many providers in the sector, our regular staffing resources were significantly stretched due to staff absence as a consequence of the mandatory requirements for self-isolation. During this very challenging time, we worked tirelessly to continue provide round-the-clock care services to our clients. Our service was inevitably impacted by the consequences of COVID-19 alongside the widely publicised care staff recruitment crisis. Despite this, our client’s needs were and are of the utmost priority to us and we continue to work hard to ensure our clients’ needs are met safely. 

We recognise that the most recent CQC inspection has concluded that there are areas for improvement within the service and found that, in some cases, our expected standards had not been met historically. We are continuing to work tirelessly as a service to ensure that robust and prompt improvements have been implemented within the service to ensure that Horizon Homecare is operating in compliance with the Regulations and that our clients are safe. Many of those improvements have already been implemented and our work alongside CQC and our local authority colleagues continues to ensure that the implementation of the improvements are effective.